Privacy Policy & Cookie Policy

Last updated: 5 March 2026

This Privacy Policy describes how we collect, use, and process your personal data when you visit or make a purchase from our website (the “Site”).

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the ePrivacy Directive (2002/58/EC), and other applicable data protection laws of the European Union.

1. Data Controller

The controller responsible for your personal data is:

Company name:  Z JAPAN Co., Ltd.
Registered address: 208-0013
Tokyo-To Musashimurayama-shi
Ominami 1-124-4
Tousou building
Email: wabisabi.store.jp.cs@gmail.com

2. Personal Data We Collect

When you visit our Site or place an order, we may collect the following information:

  • Name and surname
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order history
  • IP address
  • Device and browser information
  • Website interaction data
  • Cookies and tracking technologies

3. How We Collect Your Data

We collect personal data when you:

  • Visit our website
  • Place an order
  • Create a customer account
  • Contact us by email or contact form
  • Subscribe to newsletters
  • Interact with advertising or social media

4. Purpose of Processing

We process your personal data for the following purposes:

  • Processing and fulfilling orders
  • Customer communication and support
  • Payment processing
  • Fraud detection and prevention
  • Improving our website and services
  • Marketing communications (with consent)
  • Compliance with legal obligations

5. Legal Basis for Processing

Under Article 6 GDPR, we process personal data based on the following legal grounds:

  • Contract performance – to process and deliver your orders
  • Legal obligation – to comply with tax and accounting regulations
  • Legitimate interest – to maintain and improve our services
  • Consent – for marketing and optional cookies

6. Shopify Platform

Our store is hosted on Shopify Inc., which provides the ecommerce platform allowing us to sell our products and services.

Shopify stores your data on secure servers and databases. Your data may be stored through Shopify’s data storage systems and applications.

Shopify processes data in accordance with its own privacy policy:

https://www.shopify.com/legal/privacy

7. Payments

Payments are processed through secure third-party payment providers such as:

  • Shopify Payments
  • Stripe
  • PayPal
  • Other payment providers depending on your region

Payment information is processed securely by the payment provider and is not stored by our store.

8. Sharing Personal Data

We may share personal data with trusted service providers necessary to operate our store, including:

  • Payment processors
  • Shipping and logistics providers
  • IT and hosting providers
  • Analytics providers
  • Marketing and advertising platforms
  • Legal and accounting advisors

All third parties are required to process data in compliance with applicable data protection laws.

9. International Data Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are applied, including:

  • Standard Contractual Clauses (SCCs)
  • European Commission adequacy decisions
  • Other legally approved safeguards

10. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy.

  • Order and accounting records: up to 10 years
  • Customer account information: until account deletion
  • Marketing consent data: until consent withdrawal

11. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise these rights, please contact us using the contact details above.

12. Right to Lodge a Complaint

If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with a data protection authority in the European Union.

13. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device that allow websites to recognize your browser and remember certain information.

Types of Cookies We Use

  • Necessary cookies – required for website functionality
  • Analytics cookies – help us understand website traffic
  • Marketing cookies – used for advertising and remarketing
  • Preference cookies – store user settings

Consent for Cookies

Non-essential cookies (analytics and marketing cookies) are used only after obtaining your consent through our cookie consent banner.

Managing Cookies

You can withdraw or modify cookie consent at any time via the cookie settings on our website or through your browser settings.

14. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

16. Contact

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: wabisabi.store.jp.cs@gmail.com
Address: 208-0013
Tokyo-To Musashimurayama-shi
Ominami 1-124-4
Tousou building