Privacy policy

Privacy Policy & Cookie Policy
Last updated: 5 March 2026

This Privacy Policy describes how we collect, use, and process your personal data when you visit or make a purchase from our website (the “Site”).

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), the ePrivacy Directive (2002/58/EC), and other applicable data protection laws of the European Union.

1. Data Controller
The controller responsible for your personal data is:

Company name:  Z JAPAN Co., Ltd.
Registered address: 208-0013
Tokyo-To Musashimurayama-shi
Ominami 1-124-4
Tousou building
Email: wabisabi.store.jp.cs@gmail.com

2. Personal Data We Collect
When you visit our Site or place an order, we may collect the following information:

Name and surname
Billing address
Shipping address
Email address
Phone number
Payment information
Order history
IP address
Device and browser information
Website interaction data
Cookies and tracking technologies
3. How We Collect Your Data
We collect personal data when you:

Visit our website
Place an order
Create a customer account
Contact us by email or contact form
Subscribe to newsletters
Interact with advertising or social media
4. Purpose of Processing
We process your personal data for the following purposes:

Processing and fulfilling orders
Customer communication and support
Payment processing
Fraud detection and prevention
Improving our website and services
Marketing communications (with consent)
Compliance with legal obligations
5. Legal Basis for Processing
Under Article 6 GDPR, we process personal data based on the following legal grounds:

Contract performance – to process and deliver your orders
Legal obligation – to comply with tax and accounting regulations
Legitimate interest – to maintain and improve our services
Consent – for marketing and optional cookies
6. Shopify Platform
Our store is hosted on Shopify Inc., which provides the ecommerce platform allowing us to sell our products and services.

Shopify stores your data on secure servers and databases. Your data may be stored through Shopify’s data storage systems and applications.

Shopify processes data in accordance with its own privacy policy:

https://www.shopify.com/legal/privacy

7. Payments
Payments are processed through secure third-party payment providers such as:

Shopify Payments
Stripe
PayPal
Other payment providers depending on your region
Payment information is processed securely by the payment provider and is not stored by our store.

8. Sharing Personal Data
We may share personal data with trusted service providers necessary to operate our store, including:

Payment processors
Shipping and logistics providers
IT and hosting providers
Analytics providers
Marketing and advertising platforms
Legal and accounting advisors
All third parties are required to process data in compliance with applicable data protection laws.

9. International Data Transfers
Some service providers may process data outside the European Economic Area (EEA).

Where this occurs, we ensure appropriate safeguards are applied, including:

Standard Contractual Clauses (SCCs)
European Commission adequacy decisions
Other legally approved safeguards
10. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy.

Order and accounting records: up to 10 years
Customer account information: until account deletion
Marketing consent data: until consent withdrawal
11. Your Rights Under GDPR
You have the following rights regarding your personal data:

Right of access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
To exercise these rights, please contact us using the contact details above.

12. Right to Lodge a Complaint
If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with a data protection authority in the European Union.

13. Cookie Policy
What Are Cookies?
Cookies are small text files stored on your device that allow websites to recognize your browser and remember certain information.

Types of Cookies We Use
Necessary cookies – required for website functionality
Analytics cookies – help us understand website traffic
Marketing cookies – used for advertising and remarketing
Preference cookies – store user settings
Consent for Cookies
Non-essential cookies (analytics and marketing cookies) are used only after obtaining your consent through our cookie consent banner.

Managing Cookies
You can withdraw or modify cookie consent at any time via the cookie settings on our website or through your browser settings.

14. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children.

15. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.

16. Contact
If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: wabisabi.store.jp.cs@gmail.com
Address: 208-0013
Tokyo-To Musashimurayama-shi
Ominami 1-124-4
Tousou building